Doctor Receptionist Jobs in Brighton | Immediate Start & Flexible Shifts

Job Description: Doctor Receptionist, Brighton

Temporary Staff Agency is a leading Brighton recruitment and temporary staffing agency, connecting skilled administrative professionals with the city's busiest medical practices. We are currently managing several urgent vacancies for Doctor Receptionists across Brighton, including posts in BN1, BN2, and BN3. These roles are critical to ensuring smooth patient flow and excellent front-of-house service within GP surgeries, clinics, and health centres.

If you are a proactive, organised individual with exceptional communication skills and a passion for supporting healthcare delivery, we want to hear from you. By registering with Temporary Staff Agency, you gain access to exclusive roles, a dedicated consultant who understands the local Brighton job market, and the flexibility to choose shifts that work for you. Whether you're seeking an immediate start after a career break, looking for part-time hours around other commitments, or wanting to gain diverse experience across different medical settings, we have opportunities to match your needs. For more insights into thriving in temporary roles, explore our comprehensive resource, The Ultimate Guide To Temp Work Staffing.

Key Responsibilities & Daily Tasks

As a Doctor Receptionist in Brighton, you will be the first point of contact for patients, requiring a blend of administrative precision and compassionate customer service. Your core duties will include:

• Patient Reception & Scheduling: Professionally greeting patients, checking them in for appointments, and managing the daily appointment book for multiple GPs using systems like SystmOne or EMIS Web.
• Telephone & Communication Hub: Handling a high volume of incoming calls, managing prescription requests, processing test results, and liaising with other healthcare providers and pharmacies.
• Administrative Support: Updating and maintaining accurate patient records, processing patient registrations and deductions, and managing clinic correspondence and filing.
• Payment Handling & Confidentiality: Processing private patient fees and ensuring strict adherence to GDPR and patient confidentiality protocols at all times.
• Clinic Support: Assisting with the smooth running of clinics, managing patient flow to minimise waiting times, and handling patient queries with empathy and discretion.

What We're Looking For: Essential & Desirable Criteria

To be successful in this Doctor Receptionist role in Brighton, you will need a specific skill set and attitude. Our clients value reliability, professionalism, and a calm demeanor under pressure.

• Proven Experience: Previous experience as a medical receptionist, doctor’s receptionist, or within a NHS/GP practice setting is highly desirable. Transferable experience from other busy customer service or admin roles will also be considered.
• System Proficiency: Familiarity with primary care IT systems (SystmOne, EMIS, Vision) is a significant advantage. Training can be provided for candidates with strong general IT skills.
• Exceptional Interpersonal Skills: The ability to communicate clearly and compassionately with patients from all backgrounds, often during stressful situations, is non-negotiable.
• Organisational Excellence: Outstanding time management, the ability to multitask effectively in a fast-paced environment, and impeccable attention to detail.