Medical Receptionist in Gateshead NE11 – Immediate Start & Flexible Shifts

While previous experience within a GP surgery, dental practice, or hospital is highly advantageous, we also consider candidates with exceptional customer service and administrative skills from other sectors. Key transferable skills include proficiency with booking systems, handling sensitive data, and managing a busy phone line. Familiarity with clinical software like SystmOne or EMIS is a significant plus, but training can sometimes be provided for the right candidate with a strong foundational skill set. We assess potential as well as experience, using strategies similar to those in future-proof screening strategies.

The majority of our initial placements are on a temporary basis, covering maternity leave, long-term sickness, or peak demand periods. However, a significant number of these roles transition into permanent positions. Many of our clients use temporary assignments as an extended interview process. If you perform well, integrate into the team, and demonstrate the required skills and attitude, you will often be first in line for any permanent vacancy that arises. This"temp-to-perm" pathway is a core benefit of working with a specialist agency like TSA.

Working in healthcare requires the highest standards of safeguarding. All successful candidates must undergo a thorough compliance process, which we manage efficiently. This typically includes: Proof of Right to Work in the UK (Passport, Birth Certificate, etc.), an enhanced DBS (Disclosure and Barring Service) Check which we can often apply for on your behalf, verification of your professional references covering the last 3 years, and proof of address. We guide you through every step to minimise delays and get you started as soon as possible.

Absolutely. One of the key advantages of temporary and agency work is flexibility. We work with a wide range of healthcare providers in Gateshead NE11 and the surrounding areas, including those needing evening cover, weekend receptionists, or staff for specific clinic sessions (e.g., morning only). When you register with us, be clear about your availability, and we will match you with roles that fit your schedule. This flexibility is a cornerstone of modern staffing, as discussed in our resource on solutions for business flexibility.

Your relationship with TSA doesn't end when you start a placement. You will have a dedicated consultant who is your point of contact for any questions, concerns, or feedback. We conduct regular check-ins to ensure you are settling in well and are happy with the role. We also handle all timesheet processing and payroll queries, ensuring you are paid accurately and on time every week. Think of us as your career agent, working to secure your current role and keeping you informed about future opportunities that match your growing experience.