Customer Service Representative Jobs inSt Pancras
A Call Center handles inbound and outbound calls. The agents of a call center are people who answer and dial outcalls. Their obligation is to solution incoming calls from clients to accept their requests, answer questions and requests, investigate issues, give information, and handle complaints with devotion to the association’s products or services. Furthermore, operators are blamed for making outbound calls to set appointments and gather assistance through surveys. Customer Service Representative Jobs inSt Pancras
Job Description:
Job Title: Customer Service Representative
Contract Type: Temporary
Starting Date: ASAP
Job Location: W1K
Salary Rate: £10-£11/hour
Responsibilities Of Customer Service Representative Jobs in St Pancras
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using easy to use resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers next the organization’s help and product information.
- Processing forms, orders, and applications requested by the customers.
- Identifying, escalating priority issues, and reporting to the high-level management.
- Routing inbound calls to the invade resources.
- Following up on complicated customer calls where required.
- Completing call clarification and call reports as valuable and updating them in the CRM.
- Obtaining and evaluating whatever relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and comings and goings taken.
- Managing administration, communicating, and coordinating subsequently internal departments.
- Other duties as assigned.
Requirements:
- Experience in dealing next the public.
- Excellent communication skills, including verbal taking into account proper grammar.
- Ability to deed with others in a close manner.
- Good computer skills.
- Good multi-tasking skills.
Skills and Specifications
- verbal and written communication skills
- listening skills
- problem analysis and problem-solving
- customer utility orientation
- organizational skills
- attention to detail Customer Service Representative Jobs in St Pancras
- judgment
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